• FAQ •

• Shopping Experience

There are so many places to buy clothing sets online. How are you different?

Easy answer, because unlike all the other sites where you have to search endlessly for coordinated sets, we are only focused on them, making it easier for you to see, select and shop.

Do you bring back sold out styles?

We offer few curated pieces of each style, once we sell them out we don't usually bring them back. We want you to feel extra special and unique when dressed.

Do you give styling advice?

We live to give styling tips. You’ll find that our site and brand is curated so that you can shop by occasion preference. Needless to say, that you can still always make a set to chill, with the right accessories, set to party!

 

• Shipping and Delivery

Where do you ship to?

We currently only ship within the United States.

How much does shipping cost?

Shipping is $5.00 USD

How long does it take for my order to ship?

We typically ship orders within 2-3 business days. Once your order has shipped, you will receive an email with tracking information.

How long does it take for my order to arrive?

Shipping times vary depending on your location. Most orders arrive within 5-8 business days.

 

• Orders, Returns and Exchanges

What if I need to make a change to my order?

Because we start fulfilling orders as soon as they’re placed, we cannot make changes or cancel submitted orders. And because we don’t store your credit card information, we cannot process changes made after the order is placed.

If you’re in any way unhappy with what you purchased, please make a return.

If you would like to add items to the order, simply place a new one.

Can I return my order?

Yes, you can return your order for any reason within 30 days of purchase. To initiate a return, please contact customer service at infoset2live@gmail.com. You can also check our full return policy located at the bottom of the page.

What is your return policy?

All returned items must be in new, unworn condition with all original tags attached. You will be responsible for the cost of shipping your return.

 

• Customer Service

How can I contact customer service?

You can contact customer service by email at infoset2live@gmail.com or by clicking on the message box at the bottom of the page.

 

We hope this FAQ was helpful. If you have any other questions, please do not hesitate to contact us. Link is at the bottom of the page!